At Perfectious, ensuring your satisfaction is our priority. Please acquaint yourself with our return, refund, and cancellation policy to understand the processes involved.

1. Returns:

We gladly accept returns for damaged or incorrect goods. If you receive a product different from what you ordered or if it arrives damaged, please contact our customer service within 24 hours of receiving your order with clear images of the issue. Returns will be accepted only if the product is unused and in its original packaging.

2. Refunds:

Refunds will be processed for eligible returns once we have received and inspected the returned items. If your refund is approved, it will be processed to your original method of payment within 7-10 business days.

3. Cancellations:

Due to the perishable nature of our goods, orders cannot be cancelled once placed. For any queries or concerns, please contact our customer service at info@perfectious.in or call us at [+91 82872 51915].

4. Perishable Goods:

Returns for perishable goods are limited to instances of damage or incorrect delivery. Dissatisfaction with the product quality should be reported with details and images within 24 hours of receiving the order.

5. Contact Us:

For any questions related to returns, refunds, or concerns, kindly contact our customer service at info@perfectious.in or call us at [+91 82872 51915].

6. Exceptions:

We reserve the right to refuse returns, refunds, or cancellations in exceptional circumstances, including but not limited to fraudulent or malicious activities. By placing an order with Perfectious, you acknowledge and agree to abide by our updated Return, Refund, and Cancellation Policy. Any modifications to this policy will be promptly updated on our website. Thank you for choosing Perfectious!